Coverage · The signals we fuse
What the agent listens to while the home is empty.
Nothing on the property should sit on a single sensor’s say-so. SecureVacant reads each signal source continuously and treats every alert as a hypothesis — to confirm, it pulls a second, independent reading.
Leak sensors
Under sinks, behind walls, near the water heater
Door & window contacts
Every opening, polled every few seconds
Smart thermostat HVAC telemetry
Setpoint vs. actual, system error codes
Exterior weather feeds
BOM forecast, storm warnings, heatwave context
Interior & exterior temperature
Living areas, roof void, humidity-prone rooms
On-demand video look-ins
Camera frames the agent requests on a trip
How a dispatch runs
From a single sensor reading to a closed repair ticket.
Every event runs through the same four stages. The agent stays on the case until the repair is signed off — then the event shows up in your weekly brief.
- 01
Detect
A signal crosses a threshold — stormwater ingress, a contact trip in away-mode, a heatwave trend, or rising humidity after a power loss.
- 02
Confirm
SecureVacant cross-references the second source (humidity, weather, gateway, interior temperature) and asks for an on-demand video frame if there is any ambiguity.
- 03
Dispatch
A vetted local crew — roofer, HVAC technician, electrician, plumber, or response partner — is paged with the property address, access notes, and the reason.
- 04
Track to closure
The repair is tracked to sign-off. The agent asks for a photo on completion, attaches it to the event record, and closes the loop with a brief note for you.
Outage resilience
The property doesn’t have Wi-Fi. The agent still does.
Vacant homes are the homes with the worst connectivity — rural blackouts, seasonal network gaps, and satellite links that drop in storms. SecureVacant runs on a low-power cellular gateway with solar backup, so the watch continues when the local utility does not.
Typical vacation-rental stack
When the holiday-rental Wi-Fi drops during a summer storm.
- Cloud cameras and leak sensors lose their uplink at the same moment power does.
- Alerts queued by the vendor’s app never deliver, or deliver 9 hours late.
- The owner finds out from a neighbor, a neighbor’s neighbor, or the plumber.
SecureVacant cellular gateway
The same February — the property still has a watch on it.
- Low-power cellular uplink carries sensor readings every few seconds, regardless of the local ISP.
- Solar-backed battery keeps the gateway alive through sustained power loss.
- Crew dispatch and remote shutoff continue working. You still receive the weekly brief on Monday morning.
Owner-facing weekly brief
One quiet email on Monday morning.
You don’t need a dashboard. SecureVacant writes you a short, plain-English summary — what the sensors said, what was dispatched, what got fixed, and what we’d recommend you look at next time you’re at the property.
①Sensor reading totals, in plain English.
②Every dispatched event — closed or open.
③Maintenance recommendations for the next visit.
Weekly brief · week of Aug 11
Holiday home, Kiama NSW
This week’s events
Tue 09:14 · Stormwater entered near the western eave. Agent paged a local roofer and electrician; the leak was contained at 13:40. Photo on file.
Fri 22:03 · Patio slider contact tripped unexpectedly. Video look-in confirmed no authorised presence; local security completed a check. No further dispatch.
Recommendation
Check the evaporative cooler pads and roof drainage before the next heatwave — humidity stayed elevated after the storm. We’ll flag it again if readings stay high.
Scenarios the agent handles
Four typical incidents, in plain English.
Below: what SecureVacant actually does when the typical problems hit a property that nobody is home to notice.
Get in touch
If you own property nobody is home to watch —
SecureVacant is the steward you’d want there.
Write to us about the property. We’ll send a short intake — access notes, current sensor setup (if any), water shutoff, on-call plumbers and HVAC contractors you trust — and we’ll come back with what we’d recommend as a first deployment.